Insurance Claims

In case of an insured event we should be contacted at the first opportunity.
For more info please call 67 503 333 or e-mail info@mandatumlife.lv.

How to act in case of:

Death of the insured

To claim the death indemnity, complete the application for indemnity payment and submit it to us together with the death certificate, medical report where cause of death is stated, police report (if police where involved) and your passport or ID copy.

You should deliver documents to our Riga office at Kronvalda boulevard 3-3, Riga LV 1010.

For additional information, please contact us by phoning 67 503 333, or sending an e-mail to info@mandatumlife.lv.

Critical illness

You can let us know of your illness either by sending an e-mail to info@mandatumlife.lv or by phoning on 67 503 333.

You will need to submit following documents to our Riga office at Kronvalda boulevard 3-3, Riga LV 1010:

1. Application for Indemnity completed by the applicant;
2. Medical documents regarding the diagnosis of a critical illness and performed treatment.

For additional information, please contact us by phoning 67 503 333, or sending e-mail to info@mandatumlife.lv.

Accident resulting in injury or disability

In case of an accident, please inform us of what happened as quickly as possible, desirably in 3 working days after the accident.You can let us know of the accident either by sending an e-mail to info@mandatumlife.lv or by phoning on 67 503 333.

You will need to submit following documents to our Riga office at Kronvalda boulevard 3-3, Riga LV 1010:

  1. Application for Indemnity completed by the applicant;
  2. Medical documents regarding diagnosis of injury and performed treatment
  3. In case of bone fractures, your X-rays
  4. In order to claim disability indemnity, medical documents confirming permanent disability
  5. In case of a work accident, the work accident report

For additional information, please contact us by phoning 67 503 333, or sending e-mail to info@mandatumlife.lv.